It is my pleasure to provide you with prompt and professional service. I respond within 24 hours or less to all orders. If you would like to speak to me, please call 828-297-7147. If my line is busy, I am on the internet.You may call my Verizon cell phone at 828-773-4053. Please do not call after 9pm EST.
Shipping and Payment
I accept MC,VISA, American Express,Discover and PayPal.
All orders are shipped promptly upon receipt of cleared payment.
In addition to USPS, I also offer Fed Ex Ground and World Wide Air Shipping Services at cost.
Returns and Credits
Damaged shipment refunds will be given per insurance claim on any item that is damaged during shipment. Please note that antique and vintage jewelry items may have minor flaws. All sales are Final, No Refunds. In Store Credits Only.
Every item has many clear photos with detailed and accurate descriptions.
Please be sure of your purchases at the time of ordering as returns are good for instore credits only. On all returns, 10% per item is non refundable. I will issue an instore credit to you via email confirmation for the item price, minus 10%, good for 90 days from the original purchase date.
If an item purchased is not to your liking, please email me within 3 days of receipt of item for a return shipping verification. The original item must be return shipped within 10 business days of orignal shipmnet date. Items must be return shipped by the same shipper as was shipped to you and packed in the same manner as received. Items must be insured for the full value and shipped with delivery confirmation.
If the item is not insured and/or not shipped with delivery confirmation, I will not be responsible for loss or damage and no refund will be issued if items are lost or damaged. All items are black light marked and substitution returns will not be credited or return shipped.